General Towing FAQs
Our insurance includes Full On Hook Insurance, Workers’ Compensation and Public Liability Insurance.
After-hours is after 6pm and before 6am, and from midday on Saturday, Sunday and public holidays.
No, however, we can take credit/debit card payments over the phone.
We will despatch trucks as soon as possible and can normally pick you up within the hour.
All drivers are trained in load restraint and understand Chain of Responsibility.
The main difference is in licensing. Only licensed companies, like Select Tilt Tray Group, are legally authorised to tow accident-damaged vehicles. For non-collision breakdowns, any suitable vehicle, such as a Sydney tow truck or tilt tray, can perform the towing.
Yes, all STTG drivers, including our licensed tilt tray operators, are fully trained in safely removing damaged vehicles from the road and preparing them for transport. Safety is our top priority, especially following an accident, and our excellent safety record reflects our commitment to this.
STTG’s fleet includes tilt tray vehicles specifically designed for towing and transporting damaged cars and larger vehicles following an accident. Our fleet is fully equipped to handle a wide range of transport needs with efficiency and safety.
A vehicle is considered broken down when it stops functioning properly or fails to operate. Common issues include flat batteries, engine failure, or damage from an accident. If this happens, a reliable towing company like STTG is here to assist with breakdown towing.
If your car breaks down, stay calm and follow these steps:
1. Pull over to the left side of the road, avoiding stopping in traffic.
2. Turn on your hazard lights to warn other drivers.
3. If there’s no safe spot to stand, remain inside the vehicle, especially in bad weather.
For safe and reliable assistance, STTG’s breakdown towing services are ready to transport your vehicle to a safe location.
When requesting towing services, please provide the following:
– Your name and contact details
– The vehicle’s location
– Information about the vehicle, including make, model, and condition
– Any specific details regarding the breakdown or accident
This helps us dispatch the appropriate equipment and ensure the best service for your situation.
Backloading is a cost-effective transport method where your vehicle shares space on a truck’s return trip, allowing you to save on transport costs by optimising empty trips.
Depending on the route and detour required, backloading can save you up to 50% compared to standard transport fees. This system makes use of return trips, benefiting both you and the transporter.
Our trucks often return empty from country NSW areas. These trips are scheduled with dates and approximate return times. If a route matches your needs, we’ll arrange to transport your vehicle in a cost-efficient way.
We can backload a wide range of vehicles, including cars, boats, machinery, forklifts, and containers.
Backloading is typically flexible and cost-effective, but it may not be suitable for urgent transport. For emergencies, contact us immediately at 02 9545 3464 for dedicated towing services.
Costs are influenced by factors such as vehicle size, weight, transport distance, backloading route availability, and scheduling. Demand and timing may also affect the price.
If you need to adjust your booking, contact us as soon as possible. The earlier you reach out, the better we can accommodate your changes based on availability.
Yes, we transport Bobcats of all sizes using our fleet of tilt tray trucks, ideal for machinery transport in Sydney. Whether it’s a small Bobcat or a larger model, our equipment ensures safe and efficient transport.
We use durable tie-downs and secure your Bobcat on tilt tray trucks to ensure safe loading, transport, and unloading. Our expert tow truck drivers follow strict safety protocols, treating your equipment with the utmost care throughout the journey.
We offer 24/7 Bobcat transport services, including after-hours, weekends, and holidays. No matter when you need assistance, our team is available to handle emergency machinery transport requests promptly and professionally.
Yes, depending on the size of your Bobcats and the capacity of our trucks, we can transport multiple units in one trip. Our tilt tray trucks ensure safe and efficient multi-load transport, making it easier for you to move heavy equipment.
Yes, in addition to our local services, we also provide interstate Bobcat transport. Our experienced team ensures that your machinery is transported safely and efficiently over long distances, offering flexible solutions tailored to your needs.
Yes, we offer recurring Bobcat transport services for ongoing projects. You can schedule regular pickups and drop-offs that align with your project timeline, ensuring your equipment is where it needs to be when it’s needed.
Booking a Bobcat transport service is easy! Simply contact our team at 02 9545 3464 or use the contact form on our website. To ensure availability, especially for large-scale or complex transport needs, we recommend booking in advance.
Yes, we provide secure storage for Bobcats and most other heavy vehicles at our Smeaton Grange warehouse for as long as you need. If you’re interested, let us know, and we’ll handle all the arrangements for you.
STTG offers a wide range of car towing services in Sydney, including breakdown towing, heavy vehicle towing, and transport for prestige and race cars. Our reliable Sydney tow truck fleet also supports machinery transport and backloading.
Towing costs in Sydney start at $110 for quick weekday local jobs. Choosing a professional towing company like STTG ensures your vehicle is transported safely and legally, making it a more convenient and secure option than hiring a car trailer.
Yes, STTG specialises in towing damaged or undriveable vehicles across Sydney. Our team ensures safe and efficient transport for all vehicle conditions.
We can typically dispatch a tow truck in Sydney within an hour of your call. We recommend contacting us directly for the fastest response for urgent towing assistance.
Yes, you can schedule a car towing Sydney service with STTG in advance. This option is ideal for planned vehicle transport or services required at a specific time.
At STTG, we prioritise your vehicle’s safety. Our trained professionals use secure towing methods and proper load restraint techniques. With modern tilt tray trucks and advanced technology, we handle vehicles of all sizes with care and efficiency.
Booking a Bobcat transport service is easy! Simply contact our team at 02 9545 3464 or use the contact form on our website. To ensure availability, especially for large-scale or complex transport needs, we recommend booking in advance.
Yes, we provide secure storage for Bobcats and most other heavy vehicles at our Smeaton Grange warehouse for as long as you need. If you’re interested, let us know, and we’ll handle all the arrangements for you.
We transport forklifts of all brands, including Toyota, Hyundai, Caterpillar, and TCM, and can handle any size, from the smallest to the largest.
Yes, forklift transport requires strict compliance with height and weight restrictions. Our experienced drivers ensure safe transport using tilt trays, making sure all regulations are followed.
Our fleet includes state-of-the-art tilt tray trucks designed to safely transport forklifts of all sizes.
Yes, we are equipped to transport several forklifts at once, ensuring an efficient and safe delivery.
Yes, all our forklift transport services are fully insured, offering complete protection for your equipment during transport.
We specialise in transporting various types of heavy machinery, including forklifts, cranes, excavators, and more. Our expert team ensures smooth and professional service tailored to your transport requirements.
Yes, we specialise in transporting heavy vehicles like small trucks and tippers. By transporting instead of towing, we eliminate the need to disassemble components like bullbars and axles, reducing the risk of damage and saving time.
Our team is available to handle heavy machinery transport requests at any time, including after hours and on weekends, subject to availability.
For oversized or abnormal loads, we use specialised equipment and secure all necessary permits. This ensures safety, compliance with regulations, and a seamless transport experience.
Yes, we offer backloading services for heavy machinery transport. This cost-effective option provides reliable and efficient delivery, saving you money.
We provide heavy machinery transport across a wide range of areas, both locally and interstate. Contact us for specific details about our service coverage.
Heavy towing involves moving vehicles or machinery that weigh between 4 and 13 tonnes. This typically includes large vehicles such as buses, semi-trucks, and heavy equipment like excavators or farm machinery.
Yes, we transport small trucks and tippers instead of towing them. This avoids potential damage as no parts such as bullbars, bumpers, or axles need to be removed. Trucks must be no taller than 3 metres (including exhaust stacks) and no longer than 8.5 metres.
Our backloading service can reduce your heavy vehicle towing costs by up to 50%. By using available space on return trips, we offer reduced rates when your vehicle aligns with our route. Contact us to check availability.
Yes, we provide long-distance towing, including interstate transport for heavy vehicles. Please contact us to discuss your specific requirements and the best route for your towing needs.
We aim to respond quickly to all heavy towing requests, depending on your location and the demand at the time. With 24/7 availability, we ensure you’ll receive assistance whenever you need it.
To avoid damage, we use specialised equipment and secure fastening methods tailored for heavy vehicles. Our trained professionals carefully load and secure each vehicle, conducting thorough inspections before transport to ensure a safe and secure towing experience.
Yes, we provide reliable regional and interstate towing services. For driveable vehicles that don’t require urgent transport, we may suggest car carrier services, which can be more cost-effective. However, car carriers typically do not handle damaged, undriveable vehicles, or vehicles containing goods, parts, or personal belongings. Our tilt tray hire service ensures quick and secure interstate transport, offering direct care from pickup to drop-off.
Select Tilt Tray Group offers interstate transport for a wide range of vehicles, including cars, boats, heavy machinery, and forklifts, tailored to meet your specific needs.
Our team is available to handle heavy machinery transport requests at any time, including after hours and on weekends, subject to availability.
Yes, your vehicle is fully insured during interstate transport, giving you peace of mind knowing it’s fully protected throughout the journey.
Save up to 50% with our backloading service, where your vehicle shares space on a return trip of an empty truck. This cost-effective solution offers significant savings while still providing reliable transport.
Booking is simple! Just call us at 02 9545 3464, and our team will take care of the rest, arranging the pickup and scheduling your vehicle for interstate transport.
Unlike car carrier services, we focus entirely on your vehicle, ensuring it is transported securely on a tilt tray without the need to remove items like bullbars, bumpers, or personal belongings. This ensures faster, safer, and more efficient transport.
Prestige vehicle transport requires specialised handling, equipment, and expertise to protect high-value cars. Our trained operators follow strict loading and securing practices to safeguard delicate components and finishes.
We use enclosed tilt tray trucks and trailers designed to shield your vehicle from weather, dust, and road hazards, ensuring maximum protection during transit.
Yes, we specialise in vintage and classic car transport, taking extra care to protect custom paintwork, sensitive mechanical parts, and bespoke interiors.
Yes, we can transport multiple vehicles using our tilt tray trucks or enclosed trailers, with each car securely fastened and individually protected.
Delivery times depend on distance, vehicle size, and traffic. We provide estimated times upon booking and keep you updated throughout the process.
We use specialised loading ramps and tilt tray trucks to safely transport low-clearance race cars, protecting undercarriages, spoilers, and bumpers. Our trained operators ensure precise, damage-free loading and unloading.
Yes, we offer enclosed transport for race cars, shielding them from weather, road debris, and potential damage, ideal for high-performance or valuable vehicles.
To prepare your race car for transport:
1. Check the battery, fluids, and tyres to ensure it’s in working order.
2. Remove loose items like tools, race gear, or personal belongings.
3. Inform us of any special requirements for a smooth transport process.
We also specialise in towing damaged or non-operational race cars using tilt tray trucks and specialised loading equipment for safe transport.
Certain modifications, fuel levels, or vehicle types may have restrictions. Contact our team to discuss any special requirements and ensure compliance.
We store a variety of vehicles, including cars, motorcycles, and smaller trucks. Contact us for special requirements regarding larger vehicles.
Just inform us of your urgent need, and we will prioritise the retrieval and delivery.
Yes! We offer flexible storage options for both short-term and long-term needs.
Yes, we provide emergency vehicle storage services for urgent situations.
Our warehouse is situated within a secure complex, equipped with CCTV surveillance and a back-to-base alarm system to ensure the highest level of protection for your vehicle.
You can easily book by calling us or using the contact form on our website.
We can assist you in arranging insurance for your vehicle while it’s in storage. Please reach out to us for further details on coverage options.