When your car needs to be towed, it often seems to happen at the most inconvenient times. Whether it is a breakdown on a busy Sydney road, a minor accident, or a car that just will not start, a typical day can quickly turn into a stressful ordeal. Getting your vehicle ready before the tow truck arrives can help minimise delays, prevent unnecessary damage, and make the entire process smoother for everyone involved.
Professional towing services like STTG handle these situations every day, and a little preparation on your part can make a real difference, especially in busy areas or tight spots. If you find yourself in need of a tow while reading this, STTG is ready to provide fast and reliable service throughout Sydney.
Check the Towing Method First
Before you do anything else, it is important to know how your car will be towed. Not all vehicles can be towed the same way, and the method will depend on the condition of your car.
Most passenger vehicles are usually transported using a tilt tray or flatbed, while cars that will not start often require breakdown towing. If your vehicle is lowered, has been in an accident, or has suspension issues, it may need special handling.
When you call to book a tow truck in Sydney, be prepared to share:
- Whether the car starts
- If the wheels roll freely
- Any visible damage or clearance issues
This helps the operator arrive with the right equipment and avoids delays on-site.
Secure or Remove Loose Items
Anything that is not secured inside the vehicle can move during loading and transport. Taking a few minutes to clear out your car can help prevent damage or lost belongings.
Before the tow truck arrives, make sure to:
- Remove personal items from the cabin and boot
- Take out loose accessories such as phone mounts or chargers
- Secure or remove child seats if possible
If your vehicle has roof racks or external accessories, mention this when you book. Height and clearance can affect how the car is loaded onto a flatbed.
Check the Steering and Transmission
A few simple checks can make loading safer and easier for the tow operator. If you can:
- Unlock the steering wheel
- Put the vehicle in neutral
- Be ready to release the handbrake when instructed
If the car is stuck in gear or has an electronic issue, do not try to force it. STTG’s team can quickly send a tow truck in Sydney to get you back on the road safely.
Disable Alarms and Immobilisers
Car alarms going off during transport are more common than you might think. Before the tow, turn off the alarm system if possible and disable any aftermarket immobilisers. If you are not sure how to do this, just let the driver know. Experienced towing operators in Sydney handle this all the time and can guide you on the safest approach.
Take Quick Photos of the Vehicle
Taking a few photos can help protect everyone involved and prevent disputes later on. It is a good idea to capture:
- The exterior from all angles
- Any existing dents, scratches, or damage
- The dashboard if any warning lights are showing
This provides a clear record of the vehicle’s condition before transport starts.
Have the Destination Details Ready
Towing goes much more smoothly when the drop-off location is clear, especially on busy Sydney streets.
Make sure you have:
- The exact drop-off address
- Any access instructions or parking restrictions
- A contact person if the vehicle is being delivered to a workshop or storage facility
Clear directions help the tow truck driver plan the safest unloading spot.
Stay Clear During Loading
When the tow truck arrives, it is best to let the operator take charge. Keep a safe distance from the vehicle during loading and make sure children and pets are kept away. Modern flatbed and tilt tray systems are designed for controlled loading, but they still involve heavy equipment and moving vehicles. Only help if the driver asks you to.
Common Mistakes to Avoid
When stress levels rise, it is easy to make small errors. Avoid:
- Staying in the car while it is being winched
- Steering the vehicle unless you are told to
- Rushing the process
Professional drivers know how to manage angles, balance, and tie-down points. Interfering can increase the risk of damage.
Preparing for Longer Distance Towing
If your car is being towed across Sydney or further afield, preparation becomes even more important.
Consider:
- Removing toll tags or personal tracking devices
- Checking for any fuel or fluid leaks
- Ensuring your insurance covers transport
A towing company in Sydney can advise on best practice depending on the distance and condition of your vehicle.
After the Tow is Complete
Once your car has arrived:
- Inspect your car before signing off
- Ensure the handbrake is engaged
- Gather any keys and paperwork
If anything seems different compared to the photos you took earlier, raise it immediately.
Towing with STTG
Towing your car does not have to be stressful. With a little preparation and the right help, your vehicle can be moved safely and efficiently. On Sydney’s busy roads, having professional guidance really makes a difference.
If you need a tow, rely on STTG for fast, dependable service across Sydney. Call us today on (02) 9545 3464 to arrange your tow or get expert advice on preparing your vehicle.